Cancellation policy
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Customers may purchase a monthly subscription that includes physical mail such as stickers, art prints, or other club-exclusive items. Subscription plans are available on a recurring monthly basis unless otherwise stated.
Billing
- Subscription fees are charged automatically on the renewal date associated with your plan.
- By purchasing a subscription, you authorize recurring payments until the subscription is canceled.
- Prices are listed in U.S. dollars (USD).
Cancellation Policy
- You may cancel your subscription at any time through your account settings or by contacting us.
- Cancellations must be submitted before your next billing date to avoid being charged for the following shipment.
- Once a subscription payment has been processed, that month's order enters production and cannot be canceled or refunded.
Refunds
- Due to the custom and limited-edition nature of subscription items, refunds are generally not offered after payment has been processed.
- If an order arrives damaged or incorrect, please contact us after 4+ weeks of delivery and we will work with you to provide a replacement or other appropriate resolution.
- There was be a small fee for resent
- Lost packages may be eligible for replacement at our discretion after carrier tracking has been reviewed.
Failed Payments
- If a payment cannot be processed, your subscription may be paused or canceled until a valid payment method is provided.
Subscription Changes
- We reserve the right to modify subscription contents, pricing, shipping schedules, or membership benefits. Any significant changes will be communicated to subscribers in advance.